Customer Service & Help

Log in to your account, open Order History, select the order number and click the tracking link shown under each item.

You have 21 days from the date of purchase to postmark your return. Start your return at our online returns center with your order number and email; no account is needed.

If you use our prepaid return label, $7.99 is deducted from your refund. Original shipping charges are non-refundable. Refunds are issued to your original form of payment within 5–7 business days after we receive and process your return. We do not offer exchanges. See the full return policy.

All bags, accessories, gift cards and 50% Off items are Final Sale and are not eligible for refund, store credit or exchange. All purchases made in our retail stores are also final sale.

Shipping is free on orders over $100 within the continental U.S. After your order leaves our warehouse:

• USPS Priority Mail Express: next business day
• USPS Priority Mail: 2–3 business days
• USPS First Class: 5–6 business days

Orders of $550 or more require a signature on delivery. International shipping costs are shown at checkout. See shipping details.

Contact us as soon as possible, before you receive your tracking number. Call 888-905-1280 (Mon–Fri, 9 a.m.–5 p.m. ET) or email hello@currentboutique.com.

Visa, Mastercard, American Express, Discover, JCB, PayPal and Shop Pay Installments.

Yes. Every item is inspected by our buyers before it is listed, and every item we sell is guaranteed authentic or your money back. Read our Authenticity Promise.

We split the selling price 50/50 on every item sold. We set the selling price and any price adjustments. Unsold items are not returned to consignors.

Log in to your account, go to Check My Balance and choose Request Direct Deposit or Request a Check. You can request one payout every 90 days.

• Direct deposit (ACH): sent through our payout partner, ResaleWallet. Processing takes 1–2 weeks, and a $2.50 service fee is deducted from the deposit. Watch for an email from ResaleWallet to set up or confirm your bank account.
• Check: processing takes 2–4 weeks, with a $1.00 fee.

You can also spend your balance as store credit online or in any of our four stores.

Yes, from any U.S. address. Request a prepaid USPS label, then pack your items with a completed Listing Form and Consignment Agreement. We process mail-in items within 8–10 weeks of receiving them. If your items are accepted, a $19.99 fee is deducted from your store credit; there is no fee if nothing is accepted. Items we do not accept are donated.

Yes, for consignors in the DC metro area with 25 or more items, the majority from high-end designer brands. Email homepickup@currentboutique.com with your name, pickup address, the number of items you'd like to consign and your ideal pickup time frame.